Month: May 2017

Find Out What Type of Product Manager is Best for You (Content Princess – SEO)

“Product manager” (not to be confused with “project manager“) can be a rather vague title. As you research this field, you may wonder what would be expected of you. It all depends on which type of product manager you become.

Here, we have outlined five main types of product managers.

The Techy

In business, different departments work on various aspects of a product. They then exchange information to begin putting the product together. As a Techy, you would help in this process.

Not everyone can understand the complexities behind engineering. This confusion can lead to trouble communicating between departments. A big part of your job would be to prevent this. You would put the technical information into simpler terms that are easier to understand.

In most cases, PMs are not required to code. However, it is still helpful to know. It will also make communicating with the engineering team a lot easier.

The Marketer

This kind of product manager knows how to handle customers. The Marketer can also translate information.

Successful Marketers know what their customers want. You would have to be able to read people. It would also help to have a strong emotional intelligence.

You would also make sure the product is understandable for the customer. You should always take customer input into consideration.

A Marketer would benefit from also being a Techy. Knowing the technical details helps a Marketer explain the product.

The Designer

Designer PMs are always needed when developing a product. They help provide the first look at what the result may be.

Designers need to be creative. You would often have to come up with ideas not thought of by the Engineers and Techies.

Because a product can change at any time, you would always have to be ready. You also need to be able to collaborate well with other members of your design team.

The top priority of a Designer is the way a product looks and functions. Is it easy enough to use? Is the design too complicated? Will it work under those conditions? These are questions you would need to ask yourself as you work.

The Manager

If you like managing others, consider being a Manager.

You would make sure everyone meets their deadlines. You would also ensure that each part of the product is as it should be.

As a manager, you would need to be thorough in your inspections. If anything is not up to par, you must send it back for improvements. You need to be able to multi-task to do this job well. You also need to have a good memory.

Successful Managers can motivate others. They make instructions clear and let everyone know when their part is due. Great Managers have at least general knowledge about all the other fields of product managing. This helps them when checking for errors.

The Businessman

As a Businessman, you would always have the company’s interests in mind. You would focus on what you can do to improve profits.

You would make important investments that could either help or harm the company. You are responsible for the growth or decline of the business.

This type of PM needs to know how to manage stress and get out of challenging situations. It is also important to know how to negotiate and form partnerships. You must represent your company well.

When managing a product, you also need to keep your eyes on the company’s data. You must be ready immediately in case something does not go as planned.

What If None of These Appeal to You?

Don’t be afraid to make your own!

You do not have to fit in one of these categories. The best PMs can tackle two or even three of these fields.

However, a company also needs general PMs. These are the managers of the product who can do a little bit of everything.

Companies also need people who are skilled at analysis. This can be analysing data or problem-solving. Analysers are required throughout all steps of the development process.

You can also be useful to a company by being creative. Original ideas are important in companies. If you can imagine things no one else would consider, you could try becoming a creativity-focused PM.

Whether you enjoy selling things or bossing people around, there is a product manager job for you. You just need to examine your skills to find or create the one that best suits you.

Primary keyword: Product Manager

LSI keywords:

Variants: types of product managers, product manager job, best PMs, product management, product managing, managers of the product

Antonyms and Synonyms: project manager, designer PM, technical PM, product management profiles, successful manager, great manager

Sources:

http://blog.aha.io/what-type-of-product-manager-are-you/

https://medium.com/earnest-product-management/3-types-of-product-management-dec4b2d77271#.r28gjf6vk

http://blog.upgrad.com/decode-your-way-into-product-management-1/

http://www.mindtheproduct.com/2014/05/technical-product-manager-anyway/

https://medium.com/axiomzenteam/the-4-types-of-product-manager-3a507246173#.4js1getxj

http://www.aha.io/roadmapping/guide/product-management/what-is-the-role-of-a-product-manager

https://www.productmanagerhq.com/2014/07/product-manager-vs-project-manager/

http://www.goodproductmanager.com/2008/03/06/work-effectively-with-sales/

http://www.huffingtonpost.com/brian-de-haaff/how-successful-product-ma_1_b_8073518.html

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Top 5 Product Management Portfolios & Their Famous Inspirations (Content Princess – SEO)

Product management is a vaguely-defined professional field.  Creating a stellar product management portfolio is a necessity to your success in the ever-evolving corporate world.

Steve Jobs.

Bill Gates.

Michael Dell.

No doubt you’ve heard these names before.  They bring to mind images of success, innovation, and wealth.

As a product manager, this is the image you want to convey to your potential employers. 

A successful product management portfolio will highlight:

  • Your individual strengths
  • Your personal weaknesses
  • Your career history, and related successes/failures
  • Your style of product management

Different companies will have different expectations for their product managers, so outlining where you excel will help them determine where you fit best.

The Metric Master

Data analysis is what drove Michael Dell to success.  At the age of 14, he analysed metrics that allowed him to make an $18,000 profit in one summer selling newspapers.

If you are driven by data, then you most likely need to know your product inside and out before making strategic management decisions.  Your sweet-spot is fine-tuning all processes with mathematical precision.

As a weakness, you likely talk in jargon that is far over the heads of people outside the engineering and marketing teams. 

The Design Diva

Think sleek.  Bold.  Streamlined. 

In a word- perfection.

Steve Jobs is by far the most outstanding example of a design-oriented product manager.  He designed Apple products with one core focus:  consumer experience.  There is not an Apple product that a four-year-old cannot master, but the ease of use has not dampened the chic design.

If your focus is on pixel-perfect presentations and unsurpassable customer experience, then you are a design-oriented product manager.

You also have a hard time with products before the prototype phase.  Imperfect examples of an idea are a concept outside your comprehension.

The Execution Expert

Executioners get it done.

One of the most successful execution-style product managers is Jeff Bezos; founder of Amazon.  He quit his job as the youngest VP of D.E. Shaw to move all the way across the country and start an online bookstore in Seattle.

It was risky.  He created markets, and then created products for those markets. 

If you can quickly prioritise projects, and solve problems from outside the box, then you’re an execution-style product manager. 

Your weakness is your desire to work quickly and bypass beta testing or consumer research.

The Hungry Hipster

You have no idea what you’re doing.  And that’s O.K.; neither did Mark Zuckerberg.

That’s not to say he wasn’t gifted; he was both an avid Star Wars fan and genius programmer before he hit middle school.  But, as a product manager, his life is a culmination of lucky guesses. 

If you’re thirsty for success but have no idea how to navigate the corporate world of product management, then you fall into this category. 

Your strengths are likely your ability to learn quickly, and general enthusiasm for your product. 

Your weaknesses are yet to be discovered, as you are an under-ripe PM at the moment.  As you develop your career, you will likely grow into a different category as your skills are refined.

The Customer Commander

You have a telepathic connection with your consumer.  You just know, intuitively, what they need. 

So did Angela Hicks, founder of Angie’s List.  Customer-oriented PMs have a high EQ; which is like an IQ, but for people skills. 

If you have an incredible insight into your customer base, then you’re the MVP of product managers.  Technology and analytics aren’t your strong point, but it doesn’t matter because you don’t need them to know what your customer needs from you.

Don’t fit the mould?  Don’t worry. Most product management portfolios consist of a mixture of two or three different categories of product managers.  As you build your career and portfolio, your specific skill set will emerge. 

Above all, be confident.  Most top product managers never went to business school, and a few didn’t even finish college.  Experience and education are essential to success, but more important is your confidence in your potential and how you build an impressive product management portfolio.

Primary Keyword: Product management portfolio

LSI Keywords:

Variants:  stellar product management portfolio, successful product management portfolio, impressive product management portfolio,  most product management portfolios

Antonyms/Synonyms:  Product managers, Customer-oriented PMs, specific skill set,  Experience and education,  execution-style product managers

Sources:

http://www.biography.com/people/michael-dell-9542199#synopsis

https://medium.com/axiomzenteam/the-4-types-of-product-manager-3a507246173#.5jbw6j4yt

http://www.sachinrekhi.com/3-types-of-product-managers-builders-tuners-innovators

http://www.investopedia.com/financial-edge/0911/how-much-would-steve-jobs-be-worth-today.aspx

http://www.biography.com/people/jeff-bezos-9542209#synopsis

http://fundersandfounders.com/how-mark-zuckerberg-started/

http://www.bloomberg.com/research/stocks/people/person.asp?personId=25071024&privcapId=729136

http://svpg.com/famous-product-managers/

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Invoice Discounting Basics and Benefits for Your Business (Content Princess)

The truth is that the business world is full of services aimed at providing them with financial support. Most of these services are created to provide businesses with the financial leverage they need. 

One type of finance solution available is known as invoice discounting.  This kind of solution offers many benefits for both the large corporation and the small business person. 

Please Explain Invoice Discounting

Invoice discounting offers a financial solution for businesses who sell their products and services to other firms on credits.  If you are struggling with your finances lately, then this may be an answer you want to consider.

Debtor balances within numerous businesses are the largest asset to be found on their balance sheet.  However, these ‘assets’ tend to bring in money much slower than the firm needs.  It could take as long as two or three months to see the cash come in from the time the invoice is sent to the time you are paid. 

This can cause your business to run low on cash.  When the company is struggling financially, it can slow down productivity a great deal.  Invoice discounting can offset this trend.

Discounting provides as much as 90{ed162fdde9fdc472551df9f31f04601345edf7e4eff6ea93114402690d8fa616} of the total invoice within 24 hours of it being raised.  This ensures that you have the money you need to keep your business running, expand like you’ve been planning to do, and keep everything on track.  No longer do you have to wait two or three months to see the profits from these invoices.

Invoice Discounting Can Solve

There are various issues that invoice discounting can efficiently solve.  First of all, it can help with the everyday slow-paying customers.  Because this service pays you within twenty-four hours, your business is safe from the slow-paying client.

You have the cash you need as soon as you raise the invoice.  The customer can then pay without you becoming frustrated or impatient because you have already received the money you need.

It can also help ensure that you are watching out for the incredibly valuable customers.  You will be able to give the customers that have been with you a long time an extended amount of credit.  This means that they will be more likely to buy from you in the future and ensure that you and your valued customers can further strengthen the existing relationship.

Because you will have the cash nearly instantly, you can ensure that you are paying the suppliers when payments are due.  No longer will you have to worry about making late payments because someone hasn’t paid you yet.

Sometimes, you can even find yourself acquiring better deals and enjoying better discounts in exchange for quickly paying your suppliers. 

The Benefits

Invoice discounting ensures that you remain in charge of the sales ledger.  However, it also provides you with the flexible funding needed and it grows with the needs of your business.  There are numerous benefits involved with this service.

First of all, it provides assurance that you will have immediate working capital that grows with you.  This means that the more sales invoices you create, the more working capital available to your business.  The amount of finance available grows as your business grows.

Second, you will enjoy a bit of freedom with this service.  You will have the freedom of being able to spend money when you need it rather than waiting for the invoice to be paid. 

Other benefits include being able to strengthen relationships, maintain control over the management of your ledger and collection, increased flexibility, and all in all, you get paid nearly immediately.

Your customers will be able to enjoy the benefits of extended credit and more patience from you.  Your relationships will be strengthened, and you will be more patient waiting for payments because you can pay the bills you need to pay.

All-in-all, invoice discounting benefits everyone involved.

References

https://www.efinancemanagement.com/working-capital-financing/advantages-and-disadvantages-of-invoice-discounting

http://www.factoringhelpline.co.uk/invoice_discounting/benefits_of_using_invoice_discounting.php

http://www.accountingtools.com/questions-and-answers/what-is-invoice-discounting.html

http://www.businessdictionary.com/definition/invoice-discounting.html

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How the GST will be beneficial for KredX and small businesses alike (Content Prin-cess)

When the government officially implements the GST tax, small businesses will be better off for several reasons. This may take some time to become apparent, but the result should be overwhelmingly positive. First and foremost, this tax will take away a lot of the confusion and delays that exist in the current system which currently hinder small businesses.

 

Without so many individual taxes and varying rates to worry about, businesses can get on with selling goods and make profits. The GST will help open up trade by evening out tax structures, so they are uniform regardless of state, which will make it easy to trade between countries and thus help everyone gain prosperity.

All of these things should encourage more small businesses to open and flourish, which is where KredX comes in.

KredX currently seeks to benefit small businesses by making sure they have some money to tide them over during the usual 60-90 day wait between the provision of a service and payment.

 

KredX is currently helping small businesses a lot, but there is only so much they can do under the current tax system. When the GST is implemented, it is likely that the 60-90 day delay will be reduced as all the extra time-consuming tasks associated with many different taxes will be gone over time.

This does not mean, however, that KredX won’t have a place in India anymore. What it does mean is that they have to work within the new system to benefit small businesses even further. If it’s true that the GST will reduce the cost of manufactured goods and services, it is likely that there will be more small businesses than ever before and thus more clients for KredX.

 

While KredX will still be able to offer the services they do now, as it is likely there will still be delays between completing a job and receiving payment, they could also start offering new services.

For example, at the moment KredX is concerned with helping small businesses survive while they wait for payment. But what if KredX also started offering services along the lines of a small loan? Say a company wants to get started on a new project straight away, but they need more money to get started than the current KredX invoice system can give them.

 

If they were able to borrow more money against their pending payment, they could use that money to get started on a new project and thus could begin work without delay. Then even when they pay off the original sum, they should still end up with more money than they would have had without the loan. If KredX did start charging interest for these loans, they too would benefit.

This is just one of the new opportunities KredX could look into when India officially introduces the GST tax. With more small businesses than ever before, KredX can expand their reach and secure a place in this new market.

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Ashley Madison Scandal Poses As Major Threat To Marriages in 2015 (Content Princess)

The issue of whether services like that of Ashley Madison should be allowed to exist is controversial. Ashely Madison is an online dating service. The quirky thing about the company is that they specialise in people finding matches for people who are already married.

The Service

The service is marketed to people who would like to have an affair despite their commitment in a relationship. Odd as it may sound, subscription to Ashley Madison was very popular. They have over 39 million customers who have purchased a membership, and they are spread over 53 countries in the world.

A disagreeing Party

The company raises questions about moral standards. However, Ashley Madison did not become famous for its service. It became famous because of the way a group of people chose to react to the concept. While it isn’t surprising that Ashley Madison disgusted some people, it is astounding to find that people would go to the extent of breaking up to eliminate the company!

The Scandal

After finding out about (and disagreeing with) Ashley Madison’s way of business, a group of hackers gained illegal access to the information of all the customers of Ashley Madison. The hacking included hacking sensitive information such as:

  • Email addresses
  • The bodies of emails
  • The names of the customers
  • The home addresses of the customers
  • And graphic details like the sexual fantasies of the customers.

This incident took place on the 15th of July 2015. They wanted the owners of Ashley Madison (Avid Life Media) to shut Ashley Madison down as well as another one of their sites (EstablishedMen.com – another dating website). They threatened to release the personal information online for public viewing if they did not comply with their demands.

Despite this, Ashley Madison remained online, and this provoked the hackers to release some of the information on the 22nd of July 2015. After further resistance from Avid Life Media, the hackers released all the data on the 20th of August later in the year. It is this action which poses a major threat to marriages.

Huge Problem for Marriages

The hackers had just unleashed the identities of 39 million unfaithful spouses and partners. Some couples already had weak relationships due to doubt. After the data leakage, some people started to search the information to find out if their partners had been cheating on them with the help of Ashley Madison. Two marriage-wrecking scenarios could occur.

They might be unfortunate enough to have their doubts confirmed by the data and as a result, bring the issue up with their partner – severely weakening their relationships. Some people might jump straight to divorce after finding their partner to be an adulterer.

They might not have found their partner to be cheating through the website, but their partner might be disappointed that they had such little faith in their loyalty that they might also divorce.

Some people might not have doubts about their partner. However, they might mistakenly stumble onto some of the data and be shocked to find out that their partner had been cheating on them.

A website with the slogan “Life is short. Have an affair” is bound to cause rifts in relationships. And when all the information is public, it can only get worse.

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Are Ethics Violations Caused by Data Analytics? (Content Princess)

Business ethics is one of those terms I hear most often in jest, another in the long list of oxymorons. Of course, you can do business and be ethical, although it is likely more difficult to do it this way.

The law makes companies operate by some ethical codes, but other issues are either not covered at all or barely touched upon, leaving companies to police themselves.

This means that policies are based on the personal moral or ethical code of the company leaders. I know what you’re thinking, and you’re right. This could get disastrous, especially if the leaders of a company have questionable personal morals or ethics.

Why the Gray Areas?

Since the coming of the digital age, politicians and regulatory bodies have been scrambling, trying to come up with clear-cut policies on things like data usage, privacy, and other related aspects. Success has been slim in this area.

Technology changes so rapidly, regulatory agencies have a tough time keeping up, and it is a hassle all around for businesses and regulators. The rising popularity and usage of data analytics raises even more ethical questions.

What is Data Analytics?

If you are not aware of what data analytics is, here is a simple definition, broken down into steps.

  1. Raw data is collected.
  2. The data is analysed.
  3. Companies look at the analysis results.
  4. The results are used to help companies make important decisions, grow, expand, change, etc.

That is the gist of it. The amount of analysis done and the conclusions are usually based on the needs of the company.

Why is Data Analytics?

Data analytics is employed by tonnes of companies these days. It sounds boring, but there is a wealth of information to be had from the results. Here is why data analytics is done by so many businesses today.

  • Results can show patterns, such as in spending, buying, highest-selling products, lowest-selling products, etc.
  • Results can help a company determine what time is the right time to expand, downsize, introduce a new product, discontinue an old product, and other important decisions that could affect the company’s future.
  • Data analytics could potentially help improve customer service by analysing customer data and finding out what they want.

The Legal

The large amounts of data that companies analyse can easily be put to ill use if not checked. This is why definitive regulations are necessary. You may not be able to imagine improper usage of data analytics, but the potential is great.

Authorities do not have much in the way of regulation as far as analytics is concerned, so it is largely up to the company itself.

What to Do

If you are in the business owner’s position or other decision-making position, here is some advice on what you can do regarding your analytics while avoiding ethics violations.

  • Get details on what is explicitly illegal.
  • Use personal morals to help create policies.
  • Ensure policies are defendable at any time.
  • Implement those policies.

Aftermath of Improper Data Analytics Usage

If you end up improperly using data analytics, there are a number of things that could happen.

  • You could end up being fined because of violations.
  • You could lose customers.
  • You could lose employees.
  • You could lose your business.

Since there are not many clearly defined rules in this area, be careful, and if it feels wrong, don’t do it. That is the best advice I can give you on the subject.

 

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Five Legal Complexities When Founding a Startup in India (Content Princess – SEO)

On January 16, 2016, the “Start-Up India” initiative was launched by the Prime Minister of India, in conjunction with the Ministry of Commerce and Industry. The aim is to promote entrepreneurship and innovation and to transform India into a nation of job creators.

There are some legal requirements to become an entrepreneur and build a startup business. Here are five elements to keep in mind as you create a start-up.

  1. The Legal Entity of the Business

Depending on the structure and business plan that an entrepreneur has, the legal entity of the business will change. The startup company can be registered as one of five entities listed in the infographic below. Each entity has distinct advantages and disadvantages. The investments and legal requirements will change for each category.

kbusinessboosters.vccircle.com/articles/choose-wise-right-legal-entity-your-startup”>http://kotakbusinessboosters.vccircle.com/articles/choose-wise-right-legal-entity-your-startup

  1. Business Licences and Legislations

To begin, an entrepreneur must obtain a business license to operate within a given city. The chosen office location will need to have the correct city zoning for the type of business that will be there.  Furthermore, the state and central government may require additional licenses to operate the business. Depending on the kind of work, fire, air and water pollution, and sign permits will need to be obtained.

Other than government-issued licenses, the businessperson will also need to look into labour legislations. In the beginning, they may be the sole employee of the start-up, but as the business grows, this could change quickly. There are dozens of labour welfare acts that founders should be familiar with, as well as details regarding wages, health and safety, and social security.

  1. Taxes

In addition to the licenses mentioned above, the entrepreneur will need to determine what taxes will need to be charged to clients and/or paid to the government. These will vary depending on the location of the establishment and the nature of the work it does.

  1. Comprehensive Contracts and Their Enforcement

India ranks as one of the worst countries in which to enforce a contract. Because of that, startup ventures will need to learn how to enforce the contracts that they make. This canbe done through arbitration, recovery strategies in the contract, or with the help of the Ministry of Micro Small and Medium Enterprises.

Before signing, contracts need to be searched for hidden clauses that may harm the start-up. Two must-have clauses to look out for are a non-compete clause and a confidentiality clause.

  1. Investors, Investments, and Funding

Promoters may need money to start their business. Depending on the legal entity that they have registered, funding may be available from a variety of sources. Investors may be domestic or foreign, but all will require some form of a contract. Initially, this will be a term sheet and may need legal advice to complete.

Start-ups may be receiving less funding compared to last year, but this has decreased competition among companies. As long as the business model is strong, having less access to funding should not harm the start-up. Plus, as soon as the start-up is profitable, it is eligible for bank loans.

LSI Keywords

Variants of LSI:  Startup business,  startup company, Startup ventures,

Antonyms/Synonyms: Entrepreneurship,  business, legal entity, establishment

Sources:

https://www.entrepreneur.com/article/38882

http://withstartups.com/primer-startup-laws-india-entrepreneur-needs-know-2/

https://www.entrepreneur.com/article/252192

https://yourstory.com/2014/11/startup-legal-tips/

http://kotakbusinessboosters.vccircle.com/articles/how-startups-india-can-grow-constrained-funding-environment

http://kotakbusinessboosters.vccircle.com/articles/startup-funding-applying-bank-loan-here-what-you-need-know

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Front Desk Executives Do More for Healthcare than You Might Think (Content Princess)

When considering a medical practice’s most outstanding employee, bust people believe that would be the doctor.  However, this may not be as accurate as you might think.  The doctor has received the most education and has more privileges than, generally, any other employee of the practice.

However, it is important to realise that you end up spending more face time with other types of staff.  When you consider where your impression of the team for a healthcare facility comes from, you may realise that you interact more with the following professionals:

  • Nurses
  • Techs
  • Front Desk Executives

The front desk executive, out of all the employees as mentioned above, probably leaves the largest impact on the patients’ perceptions of the business.

First Impressions

A person makes their first impression about a person or a place within 0.03 second of seeing that person or place.  The funny thing about first impressions is that they are extremely hard to change.

The front desk executive is the patient’s first contact at the office.  These professionals provide patients with their first taste of the office staff.  If the front office manager is rude and distant, the patient is likely going to maintain a negative opinion about the practice.

Front desk managers can impact the attitude of the patient for their entire visit.  If they keep a positive attitude, then the patient is more likely to leave with a favourable opinion of the office.  More than that, however, engaging with patients in this way from the beginning helps ensure that they have a pleasant experience all the way through the visit.

Think about when you first wake up in the morning.  If one thing happens at the beginning of your day, something as simple as being unable to find the shoes you wanted to wear, can make you irritable and make the rest of the day a horrible experience.  The same happens with a patient’s experience with the front desk clerk.

A Little Bit of Everything

Front desk executives also, arguably, have the most responsibilities of anyone in the office.  On top of the fact that they may be the staff member that has the most contact with patients, they also are responsible for a lot of things that ensure the healthcare agency runs smoothly.  Some of the duties that a front desk executive in healthcare is responsible for include:

  • Acting as a Receptionist
  • Gathering information from patients
  • Billing
  • Coding
  • Scheduling Appointments
  • Being able to use office equipment

These professionals engage in many receptionist duties.  They are responsible for greeting patients as they enter the building, answering any questions or concerns that patients have initially, answering phones, telling patients where they should go (if they need to go elsewhere) and keeping the front part of the agency tidy. 

They also verify the information provided by the patient and typically are the ones responsible for handing out new patient forms.

Front desk executives are also responsible for collecting a patient’s copay, dealing with insurance claims, and (sometimes) assigning the costs that correspond to the object of the visit.  These executives are also responsible for scheduling appointments and making appointments when patients are referred elsewhere.

On top of all this, they may be required to fax documents, copy relevant paperwork, print labels, operate a phone system that contains numerous lines, and other general computer system tasks.

Multiple front desk executives are further assigned any duty that is not assigned to someone else which means they may have to take out the trash and clean the bathrooms as well.

Training

Because of the many duties held by front desk executives, it is critical that they are well trained in how to do their jobs adequately.  They not only give the patients their first impression of the establishmentbut are also responsible for ensuring everything is organised and running smoothly.  Most front desk executives should receive the following when they begin working in a healthcare facility:

  • Some formal training with a knowledgeable trainer.
  • Clear policies that define their role within the business.
  • The regular meeting to discuss new things that need to be done or reinforce the training that they have already received.

Attitude

The most important aspect about the front desk executive is their attitude.  They have numerous responsibilities, and the job itself can feel overwhelming and stressful.  However, it is critical that the front office manager has a positive attitude.

These executives are a direct reflection of the practice.  It cannot be stressed enough that these employees provide the first impression of the office staff to patients.  Many times, patients complain more about the front office executive than any other member of a healthcare agency.

For this reason, the best front desk managers strive always to conduct themselves the following ways.

  • Treating everyone with kindness and empathy.
  • Doing everything they can to go to ensure patients are happy and everything runs smoothly.
  • Trying to anticipate what the patients may need (such as tissues or hand sanitizer) and have it readily available.
  • Always seeking to engage and interact with patients and showing interest in what the patients are saying.
  • Always maintain a calm demeanour.
  • Smile constantly.
  • Know about the surrounding area and have some basic information about the office patients may be referred to.
  • Creative, you never know what might be needed.
  • Energetic and happy to be there.

References:

http://www.beckershospitalreview.com/hospital-management-administration/patients-no-1-complaint-front-desk-staff.html

http://smallbusiness.chron.com/front-desk-training-tips-medical-offices-21512.html

http://smallbusiness.chron.com/front-desk-duties-doctors-offices-10136.html

http://www.rxeconsult.com/healthcare-articles/How-Important-is-the-Front-Desk-of-a-Medical-Practice-549/

http://physical-therapy.advanceweb.com/Article/Importance-of-the-Front-Desk.aspx

 

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5 Tips to Land You a Job in the Hospitality Industry (Content Princess – SEO)

The hospitality industry is extremely wide-ranging in scope; it is in some senses difficult to measure because it is so fluid and diverse. The industry is going from strength to strength and is forecast to grow further in 2017, as it is projected people will have more disposable income to spend on leisure and travel.

For some people living their dream could entail travelling the world and working in a glamorous hotel, for others their dream could be managing their restaurant. Whatever your dream, jobs are available in a multitude of areas such as hotels, bars, tourism, events management and food services.

There has never been a better time to look for your dream career in the hospitality industry. With this in mind, here are five tips which will help you land your dream job.

  1. Learn a second language

The world is effectively becoming a much smaller place due to the effects of globalisation, and more people are crossing more borders than ever before.

Learning a second language has never been more valuable in opening doors to new opportunities. Being able to communicate fluently with customers and colleagues in another language offers the potential for you to travel and work in foreign countries.

As well as providing more opportunities, it also significantly improves cognitive function and shows employers that you have the perseverance and acumen to achieve something challenging such as learning a new language.

According to language expert Ryan McMunn, those with abilities in a second language can expect to earn on average 10 to 15{ed162fdde9fdc472551df9f31f04601345edf7e4eff6ea93114402690d8fa616} more than those without.

As a final note, as well as just being able to speak the language, you should try to take official exams from recognised language associations, so that you have strong credentials on your resume.

  1. Gain Experience

It may sound like common sense, but gaining either work experience or volunteering experience is vital in hospitality. Work in that field gives you the experience of similar types of situations to what you may face in your job.

Experience also shows employers that you have initiative and motivation, which is one of the key things they are looking for.  If you are studying for a degree in a hospitality-related subject, then having a part time job to put on your resume may end up being what sets you apart from one of your classmates in the hiring process.

Any experience is a good experience, but ultimately what hospitality employers are looking for you to have garnered are two things:  that you have held some responsibility in the position, or that you have had customer service experience.

  1. Be willing to start at the bottom

In the hospitality industry perhaps more than any other, it is likely that you will start at the bottom and need to work your way up. For those who show passion, direction, and diligence, promotion can come around quickly.

However, you shouldn’t be afraid of starting low down the hierarchical ladder, as this will give you vital operations knowledge and experience, which will be necessary if you want to progress on to management related role in the future.

  1. Be professional

As the majority of roles in hospitality are customer facing, the need to be professional is paramount to projecting a positive image for the company you are working for.

Clients of hospitality services often have higher expectations and demand more, in comparison with what they would demand from other services. For this reason being smartly dressed, professional in your use of language, and showing that you have a real focus on customer satisfaction will stand you in good stead.

  1. Sell yourself and have goals!

Perhaps the most important of all is how you project and sell yourself to a potential employer. Companies are looking for people who are passionate and enthusiastic about the hospitality industry, and most of all they are looking for individuals who are focused and have a clear career path in mind which they are serious about achieving.

Make sure that you clearly define your long-term objectives to your employer, show drive, and demonstrate that you are not just in it for fun, or to live the dream.

 Keywords –

Hospitality   

Hotels       

Learning a second language   

Leisure       

Travel   

Hospitality Industry

Events Management

https://www.livecareer.com/jobs-tips/industry-type/hospitality/hospitality-travel-jobs

https://www.livecareer.com/jobs-tips/industry-type/hospitality

http://www.prnewswire.com/news-releases/global-hospitality-trends-point-to-widespread-growth-cross-border-ma-and-new-concepts-in-2015-300025747.html

http://www.usnews.com/opinion/blogs/economic-intelligence/2014/01/29/the-business-benefits-of-learning-a-foreign-language

http://www.forbes.com/sites/pascalemmanuelgobry/2014/03/21/want-to-know-the-language-of-the-future-the-data-suggests-it-could-be-french/#116f0c903933

http://www.lesroches.es/en/the-industry/hospitality-industry-careers/hospitality-industry

http://www.prnewswire.com/news-releases/global-hospitality-trends-point-to-widespread-growth-cross-border-ma-and-new-concepts-in-2015-300025747.html

 

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SEC Adopts Rules for Regulation Crowdfunding- A Review (Content Princess)

Usually, the only things I review are actual products, but today’s review is a little bit different. This review involves the Securities and Exchange Commission (SEC) and its adoption of rules involving crowdfunding and the selling of securities via this method.

What is Crowdfunding?

In case you are unfamiliar with the term, crowdfunding is a method of raising money through the Internet. Crowdfunding is used by individuals for a variety of reasons.

One purpose could be to raise money to put a product into development or production. It could also be used by individuals in dire need, whereby individuals could donate to help a person pay for expenses.

What is Regulation Crowdfunding?

Regulation Crowdfunding is just part of proposed amendments to certain rules involving the selling of securities by companies. Part of the JOBS Act was to amend certain rules put in place by the SEC.

These amendments would allow companies to sell securities through the crowdfunding method. Although this could be a matter of concern for many people (and for a good reason), there are quite a few regulations in place for both buyers and sellers of securities, along with the portals through which these transactions take place.

Rules for Sellers

  • Some of the rules for sellers of securities are as follows:
  • Sellers must provide the prices of the securities being sold.
  • Sellers must provide their company’s financial status.
  • Sellers must provide financial statements to investors.
  • Sellers must provide this information to the SEC and the entity that provides the medium for crowdfunding services.

Rules for Investors

Investors have certain regulations as well, mostly in place to protect them from fraud or substantial losses. This is mostly in the form of a limitation as to how much they can invest in a 12-month period. The amount allowed to be invested is based on income.

Regardless of income levels, an investor is limited to an investment of $100,000 for a 12-month period.

Rules for Funding Portals

Funding portals are the regulated, registered intermediaries through which securities crowdfunding takes place. Some of the requirements of these portals are:

  • Inform investors on how the process works as well as the offered securities.
  • Ensure companies using their portal are in good standing and keep proper records to use their portal.
  • Post all required disclosure information from the seller to the public at least 3 weeks before the securities begin selling.
  • Allow for communication about all offerings available via the portal.
  • Require investors to create and open an account before making any transactions.
  • Portals are ineligible from participating in the purchasing of securities by any company that uses that portal.
  • Comply with any rules and regulations set forth by the SEC to operate or continue operating.

My Assessment and Conclusion

Investors rightly should be concerned about buying securities through crowdfunding, but the rules and proposed amendments set forth by the SEC seem to have all the bases covered, thereby eliminating the majority of fraudulent actions by a company or portal and offering more than reasonable protections to investors.

Since crowdfunding is a popular method of buying and investing, there is no foreseeable good reason why the selling of securities should not take place in this way.

The requirements of each party listed in the sections above are not all the requirements set forth by the SEC. For full information on what sellers, investors, and portals are required to do and are limited by, please click here to be directed to the SEC web page regarding this matter.

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